00830pam a2200241 a 4500 7822 7823 BD-DhSUL 20210619111704.0 910621s1992 nyua b 001 0 eng 0471552062 (alk. paper) : $24.95 DLC BD-DhSUL BD-DhSUL 658.562 20 TOQ Townsend, Patrick L. Quality in action : 93 lessons in leadership, participation, and measurement / Patrick L. Townsend, Joan E. Gebhardt. New York, N.Y. : J. Wiley, c1992. xxi, 262 p. : ill. ; 24 cm. Includes bibliographical references and index. Business Administration Total quality management. Industrial management. Gebhardt, Joan E. ddc SID-BK 0 0 ddc 0 1 NFIC SUBL-SID SUBL-SID Business & Social Science Shelf -23 (Library Copy) Row 03 2016-12-08 Donation 658.562 TOQ 040531 2016-12-08 01 2016-12-08 SID-BK